Refund policy

Order Cancellation

We accept order cancellations before the order has been shipped or entered production.

If your cancellation request is approved, you will receive a full refund.
Once an order has been shipped, it can no longer be canceled.

Returns (If Applicable)

We accept returns within 14 days of delivery.

To be eligible for a return, items must be:

Unused
In original condition
In original packaging
Accompanied by a receipt or proof of purchase

Please contact our customer service team before returning any items to confirm the correct return address. Unauthorized returns may not be processed.

Important Notes

Custom or personalized items are not eligible for return.
If the return is due to personal reasons (e.g., change of mind), return shipping costs are the customer’s responsibility.
If the return is due to our error (damaged, defective, or incorrect items), we will cover the return shipping cost.
No restocking fees will be charged on any approved returns.

Refunds (If Applicable)

Once your return is received and inspected, you will be notified by email regarding the approval status.
If approved, your refund will be processed within 5 business days and automatically issued to your original payment method.
Please note that bank or card providers may require additional time to post the refund.